How to search and export an issue to Word

[Katharina Buczylowski]

We got asked by a project manager if we as Jira-admins could include the issue key (id) as a search criteria in the basic search, so that users, who would be uncomfortable using the advanced search (jql-query "id = ABC-1"), could easily search for an issue and then start the "Export to Word"-function from the issue navigator. Is that possible?

Alternatively, is there a possibility to just open an issue (so the users could use Quick Search) and then start the export from there?

[Raynard Rhodes]

Yep, you can also do it from individual issues. 

This is what the export looks like. Exporting from issue navigator is like the bottom but for every issue found.

[Katharina Buczylowski]

Hello Raynard,

we're using Jira 7.8.0 on-prem. I can't export from individual issues in that version.

May I asked which version you are using?

[Raynard Rhodes]

Jira 7.10.2 OnDemand; Hm...

[Nic Brough -Adaptavist-]

I've got a 7.8 here that has an export button - word, xml and printable.  You appear to be missing the export button completely, which suggests one of your admins has removed it somehow.