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How to search for tickets that have Weblinks?

Amy Sakalian September 4, 2020

We have a Help Scout Integration where I can link Support tickets to Jira ticket. I'd like to pull a report to see which Jira tickets have Support tickets linked to them, is there a way to do this using the search functionality? See below where it shows which ticket is linked. 

Screen Shot 2020-09-04 at 12.38.38 PM.png

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Sramanth Pandeti
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September 4, 2020

Hi @Amy Sakalian Welcome to the Atlassian Community!

I'm afraid there are currently no JQL search filters available to pull a report to show issues that have webLinks. Here is the ticket you can track and vote for this feature https://jira.atlassian.com/browse/JRACLOUD-28064.

There are add-ons in Jira Server (JQL tricks plugin and Scriptrunner JQL - Linkedissuesofremote function). However, I don't think these are available in Jira cloud. :(

Amy Sakalian September 8, 2020

Noted thank you for your help @Sramanth Pandeti 

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