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How to see selected option from drop-down in custom field on the default screen of issue?

Ivan_Kann April 19, 2020

Hello community team,
I need a support with the following:

I have a list with 15 options (the options are contractors).
When a user comes up to the specific status, the user should select the contractor from the list.
The user can select a contractor from the pop-up window with a dropdown field.


When a contractor is selected, the contractot should be displayed in custom field (say, view only text field).

- A user comes up to the status "Select Contractor"
- A user hits the status
- Jira shows a pop-up window with drop-down field
- A user hits drop-down
- A user selects contractor_AXY
- A user closes pop-up
- Jira displays contractor_AXY in custom field on default screen of issue

Please help to make it?

 

The custom field is already created. 

The problem is to show the selected contractor into the field.

1 answer

0 votes
Vikrant Yadav
Community Champion
April 19, 2020

Hi @Ivan_Kann  You have to add the transition screen for this. 

When user is moving to Status Contrators >add transition screen on this. In that you can add this dropdown custom field. 

 

https://confluence.atlassian.com/jirakb/map-a-screen-to-a-workflow-transition-in-jira-server-720634253.html

if you want to make field mandatory on transition screen> go to validator >select field required

Add same field on view issue screen 

Ivan_Kann April 19, 2020

Hi, @Vikrant Yadav 

 

Yes, I have already created a pop-up window with drop-down.
A user can select a contractor from the list.
Also I created a custom field (view only) to display a contractor's name.

But the problem remained that the contractor does not appear in the field.

I assume there needs some script to make it.

Vikrant Yadav
Community Champion
April 21, 2020

Hi @Ivan_Kann  Contractor is dropdown field right ? 
one view screen you want the same Contractor field ?

where it's not appearing on view screen or transition screen ? 

is it possible for you to share the screenshot, then it might be easy to understand for me. 

 

Thanks

Vikrant Yadav

Vikrant Yadav
Community Champion
April 26, 2020

Hi @Ivan_Kann user post function Copy Value From Other Field post function to copy the value from the Actual field to the Initial field if both are of the same type

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