How to send E-mails (Notifications) to the owner or Manager of the project?

[Kaviraj_Math]

How to send the E-Mails to the project manager regarding the status update of any issue raised in Jira software?

For Example : If an customer raised a new issue in Jira how the manager will get the same update through mail ?

[Jack Brickey · Accepted solution]

Hi @Kaviraj_Math , welcome to the Community!

notification emails are sent to various users, groups and roles based upon the configuration here - project settings > notifications. You will need to be an admin to update these notifications. If you run into problems with notifications you might check here 

[Craig Castle-Mead]

To add to this, you would likely use the “issue created” action to notify the Project Lead (or make a custom role for your “Project manager”.

CCM

[Kaviraj_Math]

Dear all , Thank you so much for the solutions suggested . We are working on setting up the same ,