How to send a single slack notification listing multiple issues

[Andrew]

Hi Team,

I am trying to create an automation rule that can send me a single slack notification listing all jira items that have been waiting in Final Review for more than 2 days. I have got the trigger working correctly where I am using a JQL query to find all the matching items and that is working correctly. But instead of getting a single slack message with all issues from the JQL I am getting a slack message per issue from the JQL.

Below is what I am using in the slack notification part of my rule. 

*The following items have been waiting in Final Review for 2 days*

<URL for my work jira/{{issue.key}}|{{issue.key}}> - *{{issue.customfield_10370}}*

{{issue.customfield_10387}}

I looked up info on smart values and tried their simple examples such as

{{#issues}}{{key}}{{/}}

But still I receive a slack message per issue from the JQL

Any help and guidance from anyone would be awesome!

[Dag Atle Stenstad · Accepted solution]

Hi Andrew! Welcome to the community.

I think this rule will solve your case.

[Andrew]

I tried this and the listing of all the items in a message is working, however it didn't send me a single slack message. It sent me a slack message for the number of items.

So in this case my JQL query returned 4 matching items, so slaack sent me 4 messages with the same summary

[Dag Atle Stenstad]

Can you check if the checkbox under the 'Scheduled' section is unchecked?

[Andrew]

You were 100% spot on! Had that enabled and now everything is working. Life changing!! Legend - thanks again @Dag Atle Stentad 

[Andrew]

@Dag Atle Stenstad you legend!

Will give this a go today and see how it plays out. Appreciate you taking the time to look into this and help me