How to set different directory for attachments

[Mirko]

Hello, I want to redirect attachments to a different directory to omit storage and securtity issues in the docker container I run Jira from.

I created a symbolic link as described here 

But if I create an attachtment in Jira I get an error, that writing was not possible. I set the access rights to the jira user with full read/write permissions via chown and chmod.

Any Idea what goes wrong here?

[John Funk]

Hi Mirko - We actually use a marketplace add-on called Cloud Files. Very reasonably priced and we store our documents in an AWS S3 bucket - also at a low cost. 

[Mirko]

Hey John,

thanks for the hint, I'll look into that!

[John Funk]

Since you figured it out - can you click on the Accept answer button above to close this one out?  Thanks!

[Ravi Sagar _Sparxsys_]

Hi @Mirko 

Did you try copying a test file to that location using your Jira user?

Can you check in the Jira log file for a detailed error?

Ravi

[Mirko]

Hi Ravi,

if I try to change from root to jira in the atlassian docker container with

sudo -i -u jira

I get:

bash: sudo: command not found

the directory properties look like this

lrwxrwxrwx 1 jira jira 22 Dec 29 12:13 attachments -> /JiraData/attachments/

If I try to store an attachment in Jira I get this error

Could not save attachment to storage: Unable to create target directory /var/atlassian/application-data/jira/data/attachments/MYT/10000/MYT-1

Mirko

[Ismael Jimoh]

Most likely meaning you do not have sudo installed in the container. Here is a good explanation https://stackoverflow.com/questions/51734540/bash-sudo-command-not-found#51734578

As to using symbolic link for attachments, well that’s not something I can recommend and doubt Atlassian would as well , so This is unexplored and not recommended territory for me.

The one option I see here is exposing your home directory to standard operating system. Meaning you can access it from your terminal without docker exec command. I have seen this done on test instances and they may be what you are looking for but I am no expert with docker.

Hope the suggestion helps.

[Mirko]

Hey Ismael,

maby I'm on the wrong track. I just want to backup my Project and attachments in case of a server failure. But I didn't find any practical solution yet. My instance is running on my home server and I have a NAS that would be availiable for backups but with which program? Jira does not seem to be very user friendly concerning backups.

Any advice?

Thx!

[Mirko]

Ok, I figured out the issue.

When mapping a folder into docker it gets mounted like

drwxr-xr-x 1 root root

Here the jira user cannot enter subfolders even if those have the correct properties.

I open access to all users like so

drwxrwxrwx 1 root root

know Jira is able to export Backups and attachments into this link.

Basic issue but I wanted to post this, with only basic cmd knowledge I guess it could be an issue for somebody else