How to stop JIRA spamming the comments with information/stay in the loop messages

[Stephen Harbage]

JIRA keeps putting ads/spam in the comments of our project! 

Any ideas how to stop this?

[Samuel Gatica _ServiceRocket_ · Accepted solution]

Hi @Stephen Harbage 

Welcome to the community!

As far as I know, there is no way to do this from the UI. But you can reach out to Atlassian via Atlassian Support to have this disabled on your instance.

Best regards

Sam

[Kimmo Lindholm]

There is not even a X to dismiss this popup (again)

I just created Level 2 issue about this, waiting for reply.

[Kimmo Lindholm]

Got reply.

If i understood correctly, these are now disabled from everyone. But at least i can't see popup anymore on our instance.

[Miriam Roberts]

The best part is, I ALREADY HAVE the mobile app.

[Prachi Bolar]

Hi @Stephen Harbage ,

Welcome to Community :) 

Kindly reach out to Atlassian Support, the support team will check and remove the feature for you from the backend.

Thank You,

Prachi

[Kimmo Lindholm]

"Feature" ? I'm sorry not being constructive, but i'm a bit tired of these useless "features" that clutter the UX.
IMO you have more useful things in the backlog (been there for 6+ years) which you should get fixed, not this.