How to stop the creator from receiving issue notifications?

[André Lara]

I'm a Jira admin that have loaded many issues from CSV files, although I was careful to change the Reporter in all of this issues and also have stopped watching all this issues but I still receive notifications. Is an issue creator an automatic watcher for that issue? I just can't find a way to stop receiving notifications, I hope someone can help me.

Regards, André Lara.

[Alexey Matveev]

Hello,

You should define first why you receive notifications. If you receive notifications because you are a watcher, then you should remove yourself from watchers.

[André Lara]

Thanks Alexey for your reply, but this is exactly my question, why I'm receiving notifications if I'm not the assignee, neither a reporter nor a watcher, but I'm the creator of the issue.

[Alexey Matveev]

There is no such option as to receive notifications as a creator. Have a look at your project notification scheme. Maybe you are in a group or a role, which is defined for notifications.

[André Lara]

Tanks again for your fast reply Alexey, take a look at my notification scheme below, there are no groups or roles, only the 'All Watchers', 'Current Assignee' and Reporter. 

What do you recommend next? Maybe open a support issue in Atlassian so they can look deeper?

Regards, André.

[Jack Brickey]

I will jump in w/ a couple of thoughts here...

• if you look at one or more of the issues where you get an unwanted notification have you verified you are not any of: reporter, watcher, assignee
• i recall i had some weird behavior similar to this when i imported a bunch of issues when setting up JSD years ago. i think, but am not sure that even after i change the reporter from being me I still received updates as if I was the reporter. Again, i can't be sure as this was 2 years ago.

[André Lara]

Thanks Jack for your reply, regarding your thoughts:

1 - Yes, I've checked (and re-checked) and I'm not the reporter, the watcher neither the assignee. Below is the People section in the issue:

2 - This is indeed a weird behaviour, but it fits with your experience as I did import this issue (and many others), take a look in the picture below with all issue activities (just for reference today is 21/Jun/2018):

This is the notification email I got on 18/Jun/2018:

[Jack Brickey]

yes seems odd. reading the above:

• the reporter was changed prior to the 18th
• on the 18th the issue was updated by a fuzzy named person
• on the 18th you get an email notification

but what is further odd is that update notifications = all watchers and current assignee NOT the reporter which would seem to say the system sees you as a watcher but you are not.

I'm a bit perplexed on this for sure and need to contemplate it further but before i go...

what does the notification helper say for that issue when updated when you are the user? I expect it will say not notified.

@Alexey Matveev, any further thoughts from you on this?

[Jack Brickey]

another thought... do you have any suspect plugins, e.g. Notification Assistant?

[Alexey Matveev]

It would be nice to see a screenshot of such notification.