How to surface Kanban tickets on a scrum board

[Hannah Warren]

I'm looking for a way to have the In Progress tickets on a Kanban board also show up in an aggregate "All Teams" board, which pulls from many projects using Scrum (with open sprints)? 

My use case is I have numerous sprints started with typical scrum board setups, and one devops team which is using a Kanban board and is not including tickets in the Scrum teams' sprints - so the sprint field is empty.

I want the devops tickets to be visible on an aggregate "All Teams" board which is pulling open sprints from all projects. 

This is a my current All Teams filter. Right now, none of the devops Kanban tickets are showing up:

project in (a, b, c, d, e, f, DevOps) ORDER BY Rank ASC

[Hannah Warren]

If I add the kanban tickets to an open Scrum sprint (which we don't want to do), they show up on this "All Teams" board... but I'm looking for a way to modify the query such that adding Kanban tickets to a Scrum sprint is not necessary. 

[John Funk]

Hi Hannah - Welcome to the Atlassian Community!

Make sure that the workflow that the DevOps project uses has all of the statuses on the All Teams board. Most likely they are in a status that is not mapped to the board. 

[Hannah Warren]

Hi John, good thought, but I've done this already. (To Do, In Progress, and Done all appear mapped to the correct Columns in the "All Teams" Board Config, and there are no unmapped statuses.)

And thanks for the welcome!

[Bill Sheboy]

Hi @Hannah Warren 

Just to confirm: your All Teams board is a Kanban board, correct?

And if so, your filter will need to be a bit more specific, something like:

(project IN (a, b, c, d, e, f)
     AND sprint IN openSprints())
 OR project = DevOps
 ORDER BY rank ASC

[Hannah Warren]

Nope! The DevOps board is Kanban, the All Teams board is a Scrum board with the query I provided above. I'm trying to get the Kanban tickets to appear on the Scrum board, without having to put them in a scrum Sprint.

[Bill Sheboy]

Thanks for clarifying.  To display issues on a Scrum board, I believe the issues would need to be in an active sprint... including the DevOps project's issues.

Unless you want to do that, consider instead using a Kanban board for the roll-up.

Of note: filtering the projects for teams using scrum with openSprints() will prevent display of backlog items on the board... which is probably what you want.  To prevent display of the DevOps project's backlog, the filter will need adjustment.

[Hannah Warren]

True, I could make the All Teams board a Kanban board...

Thanks for the idea. 

I'm not sure how edge-casey this use case is, but I'm hoping Atlassian would consider it as a request. It can't be uncommon to have teams using different processes and therefore board formats, and it should be possible to surface all kinds of work items wherever you need to. 

[John Funk]

Check the sub-filter on the All Teams board to see if it is further filtering out the issues somehow. 

[Hannah Warren]

As the All Teams board is a Scrum board, there isn't a subfilter option anywhere in the Board Config. 

Possibly this is a symptom of our Jira server being on an outdated version, though...

[John Funk]

I don't actually use Server, so not much help there to check on it. 

I know others have simply made the board a Kanban board instead of Scrum and it seemed to work for them.