How to switch SAML from the primary to the secondary authentication method in Jira Database

[Allan Margono]

There was SAML config error on Jira and now cannot login due to SAML was selected as the primary login. Is there a way to switch SAML from the primary to the secondary authentication method in Jira Database similar like in Confluence? I used the following Rest API to delete the SAML config, but it didn't work. curl -u admin_user:admin_password -X DELETE http://base-url/*ContextPathIfAny*/rest/authconfig/1.0/saml I used Data Center version 7.8.0 and disabled all nodes except for one. Appreciate any pointers and help.

[Edwin Kyalangalilwa · Accepted solution]

Hi @Allan Margono,

That command should work. Please share the command you're actually using.

Confirm that you are making the necessary changes to the URL that is provided.

If for example URL is jira.atlassian.com

https://jira.atlassian.com/rest/authconfig/1.0/saml

if URL is jira.atlassian.com/jira

https://jira.atlassian.com/jira/rest/authconfig/1.0/saml

[Allan Margono]

Thanks, I have a wrong syntax in the cmd, forgot to remove the "ContextPath"

Using the following cmd work for me:

curl -u admin_user:admin_password -X DELETE https://base-url/rest/authconfig/1.0/saml