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How to track Assignee Comments against Query

pradeep.singh August 26, 2019

How to track whether Assignee have replied or not in Query. want to track Assignee Response in excel report

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Milan Chheda [INFOSYSTA]
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August 26, 2019

Can you elaborate on what do you mean by track assignee response? Do you mean when he changed the status or when he commented?

Status change can be tracked by creating respective JQL for it, and for comment either you can check last updated date. Since the issue is waiting for assignee, hence we can rely on last updated date. Else, as last option, you can check automation for JIRA add-on and create a rule as to whenever assignee responds, you receive a notification.

pradeep.singh August 26, 2019

Thank you. I want track when he commented.

 

Example :  100 issue assigned to Mr X, So, I want to track how many Mr. X has attended and added his comment against issue.

Thomas Magny-Garcia
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August 26, 2019

Hi @pradeep_singh ,

Usign ScriptRunner, to get the issues assigned to and with (at least) one comment of a user, you can try this query :

issueFunction in commented('by USERNAME') and assignee = USERNAME

 

Hope it helps !

pradeep.singh August 27, 2019

No, its not working

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