How to update Issue Type Link Scheme during project creation step ?

[Aisha M]

Can someone please help on how to update the Issue type Link Scheme via CLI during the project creation step. We have an automated project creation step which uses the CLI option embedded in the workflow.

Thank you ! 

[Deleted user]

Hi @Aisha M ,

We are from the Bobswift support team, we have created a support request SUPPORT-3860 on behalf of you in our portal, please sign up and try to access the support request for further discussion.

For createProject action, the following are the optional parameters where as project, lead and required parameters.

name, description, url, defaultAssignee, lookup, template, type, permissionScheme, notificationScheme, issueSecurityScheme, workflowScheme, issueTypeScheme, issueTypeScreenScheme, fieldConfigurationScheme, category, continue

please confirm us which "Issue type Link Scheme" you are referring to?

During the project creation, we can link the Issue type scheme to the new project by using our app, Jira Command Line Interface (CLI). For example, here is the CLI action which will create a project with the respective information.

--action createProject --project "ZJIRACLICLONES" --lead "automation" --template "Basic" --issueTypeScheme "Default Issue Type Scheme" --issueTypeScreenScheme "Default Issue Type Screen Scheme" --permissionScheme "Default Permission Scheme"

Here, project and lead are mandatory parameters.

Thanks,
Raja

[Aisha M]

Hi Raja, Thank you for the reply. i want to update the Issue Type LINK Scheme not the Issue Type Screen Scheme.

[Deleted user]

Hi @Aisha M,

By default, Jira has schemes for Workflows, Issue types, Custom fields, Field configurations, Screens, Notification, and Permissions.

Can you please confirm, is 'Issue type Link Scheme' picked from any 3rd party app?

Thanks,
Raja

[Aisha M]

Hi @[deleted] , No, its available within JIRA.

[Deleted user]

Hi @Aisha M ,

Can you please try to access the support request SUPPORT-3860 that we have created for you and help us to proceed further.

Meanwhile, please let us know your Jira version and where is your Jira instance hosted (Server or Datacenter or Cloud)?

Thanks,
Raja

[Aisha M]

Hi @[deleted] , I get a NO ACCESS error when I try to view the support ticket. 

[Deleted user]

Hi @Aisha M ,

Can you please sign up with us from this link.

Let us know once you are successful with the sign up process, so we will add you as a reporter of the support ticket and then you can access the ticket Support-3860 . 

Thanks,
Raja

[Aisha M]

Hi @[deleted] , Its not possible to sign up. The link is always broken. Can you please help

[Deleted user]

Hi @Aisha M ,

Please follow the below steps to login.

1. Click this link: https://bobswift.atlassian.net/servicedesk/customer/portal/1/user/signup?destination=portal%2F1 to signup with our portal. Provide your email id and click Send link.
2. You will be receiving an email to the above email id to sign up with our portal.
3. Open the mail and click the Sign up button. You will be redirected to our portal.
   (If you see The link is bad, then, click Go back and log in with your email id).
4. Login to our Help Center with your email id.

Once you are successfully logged in, let us know we will be adding you as the reporter of the issue, and then only you can access the ticket Support-3860.

Thanks,
Raja

[Amith Mathur {Appfire}]

Hi @Aisha M , 

We are sorry for any inconvenience this has caused you so far. We will help you in signing into our portal and help you with the reported issue. 

• Can you please open the following url in any browser including an incognito window and verify if you are able to access the sign in page ? Also, you can try to access the following url from a different laptop and update us on the sign in page.
  

  https://bobswift.atlassian.net/servicedesk/customer/portal/1/

• If you still cant access it, can you please share the screenshot of the page here when you access the above url?

Thanks,
Amith Mathur

[Aisha M]

Hi @Amith Mathur {Appfire} , I am able to access the above link. Should I create a new ticket for my request ?

Thank you !

[Amith Mathur {Appfire}]

Hi @Aisha M , 

Thank you for creating an account. We do see that you have created an support request with us. We will work with you on the support request. 

Thanks,
Amith Mathur

[Aisha M]

@Amith Mathur {Appfire}  @[deleted]  Thank you ! I have created a support ticket for the problem.