How to update field between 2 issue in different project with a link "related to"

[Emiliano Visioli]

Hi all,

I need to update a field that is present in 2 different project through automation.

I guess I can use a multi-projects rule but I'm not sure how to define the trigger issue (to avoid that rules is triggered when doesn't require.

Here the use case:

The field "Fix version" is shared between an issue type A in Project 1 and an issue type B in Project 2. The issue B has a link "Related to" with issue B.

I want that when user update the field in the A, the value is updated also in issue B but I don't want the viceversa so the only trigger issue must be A.

Can you help me?

Thank you,

Emiliano

[Emiliano Visioli · Accepted solution]

Resolved changing the For condition to linked issued and adding a condition that issuetype be the one I want

[Emiliano Visioli]

I tried the following automation but there a couple of issues:

1) It edited all the issues in the second project but I want to change only the issue linked with the trigger one (that is correct following the audit)

2) the Fix version field hasn't been edited in the linked issues

[Mohanraj Thangamuthu]

Hello, Good day. In this rule trigger will be "field value changed" and select "Fix version". Then second will be a condition, in condition either you can set "Issue type" condition (Type A) or project condition (project A). So only rule will proceed when an issue in Project A is updated.

[Emiliano Visioli]

Hi Mohanraj,

thank you for your feedback.

But in this case how I know that when updating the field of issue A, only the field in the issue B (that is linked to issue A) will be updated too?