How to update the Summary field by appending text using automation on jira cloud

[Katherine AT]

I am trying to write an automation whereby the Summary field gets updated upon the change of another field.  I have it working except the part of what I save back into the summary field

So for example, if Summary started out as "this is my title"  I want to amend it by appending some text at the end so it is now "this is my title now"

So how do I code the update to be {SUMMARY} + " now"  ?

[Angélica Luz · Accepted solution]

Hi Katherine,

I've tested here the Automation Lite for Jira Cloud and I was able to update the summary field to append more text.
I created the automation for when an issue is created to update the summary:

To append more text, you must use {{issue.summary}} that will keep the current summary and then add the text you need.

I used the Automation Lite that is a free app, but it only runs 300 automation per month, but they have another version where is not limited: Automation for Jira

Hope this helps!

Regards,
Angélica

[Justin Hall]

What about if the summary of the parent subsequently is changed. How can I make it so that them subtasks automatically recognizes the change and reupdates the Summarys of the Subtask?

[Angélica Luz]

Hi Justin,

I tested here but didn't find a way to update the subtasks with the summary of the parent issue. There are some options that should match, but it didn't change anything on the ticket.
As they have a free version, you can create automation to test and check if it will match with your use case.
Please, check their documentation that shows the available values to update.
- https://docs.automationforjira.com/working-with-issue-dataavailable-values.html#available-smart-values

Regards,
Angélica

[Justin Hall]

Hi Angélica,

I was able to figure this out by making the trigger to recognize when the Summary field changes its value, change the subtasks to be: {{triggerissue.summary}} | "custom text".

Works beautifully. Thanks!

[Victor Sanchez]

I know this is a little old but Im trying to do this as well. However, my company will not allow to install any 3rd party Jira cloud apps. Can this be done with the built in Jira automation? 

[Katherine AT]

Hi @Victor Sanchez  you could argue that it is not a 3rd party as the developing company is also an Atlassian company and the app is supported.  You will need the app to perform automations

[Angélica Luz]

Hello @Victor Sanchez,

Welcome to Community!

The option to append some text with the original summary is not available on the built-in automation on Service Desk, that's why it's necessary to use the add-on.

As Katherine mentioned, Atlassian owns Code Barrel now (it was not an Atlassian company when it was answered last year), but it just means that we will give support to the add-on, previously for any issue, Code Barrel should be contacted, that's the difference.

Regards,
Angélica

[Daniel Vest]

@Katherine AT I know this is an older question with an accepted answer, but putting this thought out there on how to accomplish this without an add-in. This can be easily accomplished by creating a variable which will have the existing Summary, then the next step in the automation, edit the Summary, adding the the new variable smart value and whatever else is needed. In my example, I needed to add in the value of whatever the reporter chose in a custom field.

[Antidote Production]

Hi,

I'm trying to achieve the same outcome - updating the summary with text from other fields in the ticket, as the ticket is created - or modified.

When I click on the link to "Automation Lite for Jira Cloud" it takes me to a dead link.

I can't seem to find the cloud version of this add on..? Am I missing something?

[Katherine AT]

Atlassian have since bought this and integrated it into the Cloud version - if you click on your JIRA settings/Administration, there should be an 'Automation' option in there

[Antidote Production]

Thanks. I found it AND have managed to get it to do my bidding!