How to validate if all sub-tasks are closed before closing parent and if not prompt a message

[Thyagaraj Gopalakrishna]

I have already tried Sub-Task Blocking Condition to prevent closing parent issue when any of the sub-task is not closed. It just hides the transition status if any sub-task is not closed.

Now I'm looking for some validator which validates if all the sub-tasks are closed if anyone tries to close the parent issue, and if any of the sub-task is not closed then prompt a simple message to notify to close the sub-tasks before closing parent.

Simply, I'm just looking to promote a message while closing parent issue if sub-task is not closed. Please let me know if we can do this without installing any add-ons/plugins.

Any help is appreciated!

[Radhika Vijji _Innovalog_ · Accepted solution]

Hi Thyagaraj,

You can use the Linked Issues Status Validator of JMWE for this. 

Regards,

Radhika

[Thyagaraj Gopalakrishna]

Hi @Radhika Vijji _Innovalog_ thanks for replying. Need some help in configuring above validator. The validator looks to be specific for Linked Issues rather sub-tasks. Or may be I don't know how to use it. Can you please type or share any screenshot for configuring sub-task 

[Radhika Vijji _Innovalog_]

Hi again,

No, it isn't specific for linked issues. You can use this validator on the Sub-tasks too. 

• "Issue Link Type" select the Link type as "is Parent Of"
• Issue Type, select a Issue type if you want this validation to be done on Sub-tasks of the specific issue type. Leave "Any" for no restricitions
• Select the status(es) to be checked for under the Status(es) field. 
• Input an error message in "Error message" or leave it empty for a default message

Regards,

Radhika

[Thyagaraj Gopalakrishna]

Hi @Radhika Vijji _Innovalog_ Thanks a lot. It worked!!!. You saved my day.

[Amir Katz (Outseer)]

An update (for cloud) on the answer provided by @Radhika Vijji _Innovalog_

There are actually two JMWE validators with similar names.

The one that Radhika mentioned ('Linked Issues Status Validator') does not work for me.

I think that it relies on link type 'is parent of' which is not created by Jira when you create a sub-task.

The other one, 'Linked Issues Validator' works for me.

Here is my working config for this validator:

If issue links of the is Parent of link type exist on the issue , the linked issues must be of type Sub Task Dev , and all linked issues must satisfy the following Jira expression:

issue.status.name == "Done" || issue.status.name == "Rejected"

The following message will be displayed if validation fails: All child sub-tasks must be in status 'Done' or 'Rejected' before you can close this parent ticket

[Amir Katz (Outseer)]

A more recent update - the 2nd one does not work either...I suspect it's the same problem - it assumes there's a issue link between the parent and child, and there isn't.

For now, I gave up on the validator and instead I am using the simple, Atlassian-provided condition that checks sub-tasks statuses.

From UX perspective, a condition is not as good as a validator, but the end result is the same - user cannot transition the parent if the children are not in the expected statuses.

[Alexey Matveev]

Hello,

I believe that you should use the Sub-Task Blocking Condition. Such validator does not exist.

[Thyagaraj Gopalakrishna]

Hi @Alexey Matveev , thanks for confirming. Isn't there any other way, I can give a try if we can do this building own our plugin. Just need some starting point where to start from