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How to verify email id if I don't have mailbox

Nirmalkumar Shete
Contributor
July 21, 2023

How to verify email id if I don't have mailbox? or Can I disable email verification? I don't have mailbox but I have email id. How to verify such account in Jira cloud and use it. 

2 answers

2 votes
Nic Brough -Adaptavist-
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July 21, 2023

If you don't have a mailbox, then you do not have an email id.  You've got an email address that either belongs to someone else, or does not exist.

You will need to be able to read your email mailbox for any email you want to verify.

Nirmalkumar Shete
Contributor
July 22, 2023

No, I have email id but not mailbox. This is not regular user but service account. Basically how do I make service connections/integrations with Okta SSO Access configured.

Nic Brough -Adaptavist-
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July 22, 2023

An email address is an address for a mailbox.  If you do not have access to the mailbox, then the emails sent to the address are not for you.

You will need to get access to the accounts mailbox to set it up as a dummy user.

But, really, you should not be using service accounts to connect to Jira.

Can you explain what you are trying to do with your "integrations"?  Why are you not using a proper integration that connects as a real user account or done as an app that will automatically have its own user to work as?

Like Marc - Devoteam likes this
1 vote
Kian Stack Mumo Systems
Community Champion
July 21, 2023

@Nirmalkumar Shete

 

You can't verify your account with a mailbox. Do you know if your account is one managed by your company? You may be able to sign in via your Identity Provider if it is a managed account.

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