How would be the script condition for: "issue is not in status, e.g closed"?

[Tatiana Jancusova]

I realy like the possibility to add global transitions to workflow with many statuses. But if once was ticket closet I want to have only one possibility - to reopen it.

There is a condition: Checks the issue has been in a status previously

Do somebody know how would be the script condition for: "issue is not in status e.g closed"?

Or do you have another idea?

[Henning Tietgens · Accepted solution]

If you use the JIRA Suite Utilities you could use the Value Field condition and check that status != Closed.

If you use Script Runner, you can write issue.statusObject.name != "Closed"

[Tatiana Jancusova]

of course! :D Thank you!

[Roy Chapman]

Now I'm confused.  I have an All -> Cancelled transition called "Request Cancelled".  If I use

issue.getStatus() != "Done"

and the status is in Done the condition works.  But if I use

issue.getStatus() != "Cancelled"

and the status is in Cancelled it doesn't and the transition is available.

Any pointers?

[Henning Tietgens]

With getStatus() you get a Status object, which is not exactly what you want. You want the name of the Status object, so you should write

issue.getStatus().getName() != "Done"

or even simpler

issue.status.name != "Done"

[Roy Chapman]

Henning,

Thanks.  Very confusing, even with these changes the condition was failing.  I removed the conditions, published the workflow and then re-added and it worked.  No rhyme nor reason, but the equivalent of "turn it off and on" fixed the problem.

Thanks again

Roy