I am not able to Complete a sprint. It is showing "This issue cannot be edited because of its workfl

[Devi_Sadasivam]

I am not able to Complete a sprint. It is showing "This issue cannot be edited because of its workfllow. 

[Varsha Joshi]

Hi @Devi_Sadasivam 

If I understand correctly,

I would do one more thing, pull your sprint in the from the JQL filter.

sprint=<your sprint>, you can clearly see which item is blocking you from closing the filter.

Thanks

Varsha

[Trudy Claspill]

Hello @Devi_Sadasivam 

Welcome to the Atlassian community.

Does it tell you which issue the message concerns?

To diagnose the problem it is necessary to identify that issue.

When completing a sprint the process may need to edit issues that are not "completed" in the sprint. Within a workflow it is possible to make an issue non-editable when it is in a specific status. When the issue has been identified the workflow associated with that issue type can be examined.

What type of project is the issue in? Go to the View All Projects page under the Projects menu. Find the project for the issue in that list. What does it say in the Type column?

[Devi_Sadasivam]

NO that is the problem , it is not showing which story / stories.

[Trudy Claspill]

Does your scrum board reference more than one project?

You will need to examine the workflows for all the issue types from all the projects that are included in the sprint you are trying to complete. You will need to look at the Properties associated with each Status to which an issue in the sprint is currently assigned to see if the editable property has been set.

I went into more detail about this in the answer I added to this post:

https://community.atlassian.com/forums/Jira-questions/Re-Trying-to-close-a-sprint/qaq-p/2756300/comment-id/1034364#M1034364

I also advise you to ask your Jira Administrators to open a support case directly with Atlassian about this. Atlassian support may have another method for identifying the problematic issue. Atlassian support may also be able to provide a link to a bug that details the need to display the problematic issue along with the message.

[Trudy Claspill]

Hello @Devi_Sadasivam 

Were you able to resolve your issue?

If so, could you post the details of the solution as an Answer here on your Question?