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I am not able to see the JQL.

amulik September 5, 2021

When I click on Advanced Issue search on JIRA, I am not able to see the JQL. Any idea/pointers guys

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Nic Brough -Adaptavist-
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September 5, 2021

What do you mean "can not see"?  Did you have a search defined before you clicked on "advanced"?

amulik September 5, 2021

The JQL search bar is not visible. However is it returning issue list. Earlier search bar was visible where the value would be "ORDER by created_date DESC;"

 

The entire search bar is not visible on any filter.

 

jira-JQL-search.jpg

Nic Brough -Adaptavist-
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September 5, 2021

Ok, you've got some messed up css/html/js there.

Are you using a standard supported browser, without any apps that might be trying to re-arrange the layout or content?  Could there be something blocking the css from coming down from the server?

amulik September 5, 2021

Thanks Nic. I am facing this problem in both Edge (Version 93.0.961.38) and chrome (93.0.4577.63). If I login from another PC, I am able to see the JQL search box.

Nic Brough -Adaptavist-
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 5, 2021

I'm not getting that in the Chrome I'm using (93.something), so I'm not sure what it might be - the browser or Cloud serving up dodgy code.

Might want to report this to Atlassian over at https://support.atlassian.com/contact

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amulik September 7, 2021

Thanks Nic. It is working fine now. Seems my organization's internal issue.

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