I am unable to execute the test run after adding my tests. I see the play(execute) button but click

[Shilpa Pai Kalsank]

I am unable to execute the test run after adding my tests. I see the play(execute) button. Clicking on this simply creates a page saying that I don't have permissions.

Would be very helpful if someone could let me know why this is happening. The administrator account also could not run the test.

Note : I am using the trial version of Xray.

[Bruno Conde]

Hi Shilpa,

The user can't execute a test if:

• does not have permission to view the Test Execution issue
• does not have permission to RESOLVE the Test Execution issue
• Xray configuration is explicitly ignoring issue status of Test or Test Execution: https://confluence.xpand-addons.com/display/XRAYCLOUD/Project+Settings%3A+Miscellaneous#ProjectSettings:Miscellaneous-Workflowstatuses

Can you confirm that you can resolve Test Execution issues in your project?

If this is not the case please open a ticket in our support site:

https://jira.xpand-addons.com/servicedesk/customer/portal/6

Best Regards,

Bruno Conde.

[Roxana_Bolobita]

@Bruno Conde how do you edit permissions on this? I can't seem to find it anywhere. 

It seems to be a bit random the way it works, as an admin you can run the tests, and as project owner, but no one else can and users seem to have different views, some see the 'execute' button, some don't, etc.

@Shilpa Pai Kalsank has this been resolved in the end? 

Thanks, 

Roxi

[Bruno Conde]

Hi Roxana,

These permissions are managed by Jira on the issue permission scheme associated with the project. Based on your description, it seems the users are not able to resolve the Test Execution issues hence they can't see the execute button.

Please contact Xray support for additional help: https://jira.xpand-it.com/servicedesk/customer/portal/2

Best Regards,

Bruno Conde.

[Roxana_Bolobita]

Hi @Bruno Conde, thank you for getting back to me. I have raised it with your support team as I think there may be more to it than that :)

Thanks, 

Roxi

[Cheney Ma [Go2Group]]

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[Sergio Freire - Xblend]

Hi @Cheney Ma [Go2Group],

these kind of forums are used so that the community and vendors help users on doubts or issues they're facing. 

In this very specific case, the customer has a doubt and the community should try to answer on that specific doubt and not on another topic.

These posts are not intended for marketing purposes from vendors.

We should all do fair play and do our best to help customers worldwide achieve success. We are only great, whenever our customers are great and for that we should listen and help them on their specific needs.

They're smart enough to choose the right product :)

Cheers and happy testing,

Sergio

Xray's Product Owner

[Matt Doar]

https://community.atlassian.com/t5/Marketplace-Apps-articles/Atlassian-Community-guidelines-for-Marketplace-vendors-and/ba-p/689723 has some broad guidelines about this