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I can't move new sub task to a specific status

hala January 17, 2024

I create a task and have the permission to change the status to another, when I create a sub task for the same task, it didn't allow me to change the status 

why?

2 answers

0 votes
Craig Nodwell
Community Champion
January 17, 2024

Hi @hala they are probably using different workflows.  Check to see if this is true and if it is what are the conditions on the workflow for sub-tasks.

hala January 21, 2024

hi @Craig Nodwell ,

they use same workflow and without conditions

0 votes
Santino Lucca Castrataro
Contributor
January 17, 2024

Hi Hala! 

Did you check that the workflow is the same for tasks and sub-tasks?

If the same worflow is associated to both issue types, check the "Conditions" section in the transition that you want to make. Maybe you have a certain restriction that is blocking you from making the transition.

 

Please let me know if you need more help!

hala January 17, 2024

Yes I checked both of them (Associated workflow and condition section). Same as task 

Santino Lucca Castrataro
Contributor
January 17, 2024

Can you send a screenshot of the conditions you have in the transition?

hala January 21, 2024

How can I attach screenshot here??

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