I can't set up task creation from mail

[Nikita]

Hello, everyone 👋УУ I have a new problem 😂
I can't set up task creation from mail 😞
I logged in to email, press test, it says passed, I send a message to the linked email but nothing comes 😞
If you need to write and I will attach screenshots 🙃

[Fabio Racobaldo _Herzum_]

Hi @Nikita ,

please share your mail handler settings. This is a useful how-to article about that https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

Fabio

[Nikita]

ye, shure

[Fabio Racobaldo _Herzum_]

Hey @Nikita ,

are you sure that email are not in the spam or in a different folder from Inbox?

Fabio

[Nikita]

@Fabio Racobaldo _Herzum_ 
wholly 🙃