Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I do not see Sandbox in my Products and I am on the Premium Jira License.

Denise
Contributor
May 11, 2021

When i go to my administration I do not see Product Sandbox in my options

As per the internet it said to follow these steps

To create a sandbox:

  1. Select the name of your organization at admin.atlassian.com to access your organization Administration overview.
  2. Go to Products > Sandbox.
  3. Select Create sandbox.
  4. Choose a product.
  5. Select Create.

Thanks for your help.

Denise 

 

2 answers

2 accepted

1 vote
Answer accepted
Jess
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 11, 2021

Hi Denise,

You'll need to select the Products menu item in the top navigation, and you should see the Sandbox page in the left navigation. 

Screen Shot 2021-05-12 at 10.52.16 am.png

Denise
Contributor
May 12, 2021

Thanks Jess was staring right at me on the left!   :) 

Like Jess likes this
Jess
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 12, 2021

Glad I could help!

Matthew Day
Contributor
June 30, 2021

I don't see the same view. I know that we have a sandbox active for JSM, but I can't find where this is indicated. 

I also wanted to know if I can get Jira sandbox working along with JSM. We have cloud premium across all products. 

 

Screenshot 2021-06-30 at 15.37.05.png

0 votes
Answer accepted
Mykenna Cepek
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 11, 2021

Do you currently have a sandbox already for that instance? If you do, then you will not see the option to create (another) sandbox.

admin.atlassian.com will show a section with a "SANDBOX" lozenge if you currently have a sandbox for that instance.

Mykenna Cepek
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 12, 2021

Otherwise, I find that I always get stuck here:

Getting To Sandbox.png

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events