I dont see this anywhere: (Kanban only) Hiding completed issues To improve your board's performance

[Deleted user]

To improve your board's performance you can supposedly select "Configure Board" and then "Hide completed issues" we are using JIRA Jira 9c5bdd0e and as a Admin I cannot see how to change select this option as our Kanban completed column is ridiculously full.

[Ryan Fish · Accepted solution]

@[deleted]

I am not aware of a setting, but there are some things to check out like card colours, days in columns, etc in the article, Kanban board loading is slow - performance problems

Another option is to specify resolution or status with the board filter,

• status changed to (Closed, Done) after -xd 
• resolution = EMPTY
• resolution != (done, closed, approved)... fill in the resolution types you dont want to see

Good luck!

Ryan

[Deleted user]

I forgot to mention we are on Atlassian Cloud. According to your link that was a poor omission on my part.

[Ryan Fish]

Try altering the board filter, that should eliminate a sizable portion of your problem is there are resolved and done items cluttering your data pull.

on the first bullet point, "x" referes to # of Days (d), Weeks (w), Hours (h). 

[Deleted user]

That does work but for some reason removed all the tickets in that date range from all columns...and have no idea why, .....still working on this and I don't particularly care for JIRA KANBAN boards either!

[Ryan Fish]

@[deleted]

The board is just a view of the query, so check your query language and logic. 

If the issues do not have a status change to (insert status here) after #d, then they wont be visible.

Try using specific issue types or resolutions for exclusion, issuetype != (insert issue types you don't want to see) or resolution != (insert resolution types you don't want to see)

• see all issues that are not a specific status/ resolution, then use the status != to hide them. They will not be visible on the board when the status changes to those specified.
• see specific statuses (closed, done, etc) for a certain amount of time, then use status changed to . They will be visible on your board for n days.

[Deleted user]

For now (Since I couldn't get that syntax to work on the general board query at all ...I just added a "Quick Filter" for the board for an option not to see the ever growing list of finished issues. I used: status !=FINISHED and they can turn it off or on. I wish I could have figured out the syntax for the date range to have status not showing after xx days, but this works OK. Thanks again.