I enabled the new backlog feature on my kanban board and my entire board disappeared

[Lindy Hinge]

The filter is still in place and shared appropriately, but all users in the project now cannot access the kanban board for that project.

[Peter Bengov]

Since some users might already have this board/filter saved - I would suggest to take ownership of it and re-share it with the relevant groups or all logged-in users (whatever you like best for you).

After that - the board should show and you would be able to make the needed changes.

[Lindy Hinge]

That worked! Thank you Peter

[Peter Bengov]

Awesome. If you can approve the answer that would be great for "future generations" :)

[Peter Bengov]

Hi Lindy, can you please share a screenshot of your board configuration (the columns section)? It might be that all the statuses are automatically mapped to the "to do" column (backlog). 

[Lindy Hinge]

Hi Peter, Unfortunately, the board and the configuration are all no longer viewable in any permission for all people in the project. I have Admin rights and can't see the board either. Any thoughts or ideas why that might happen?

[Peter Bengov]

One of 2 things, probably:

• Board filter was deleted
• Board filter was changed to private for specific users 

Do you have the filter ID or name, so you can search it? 

Are you the owner of this filter? 

[Lindy Hinge]

Peter, I think you're right. I am not the owner of the filter, but I was able to find it via my Admin sign on. Do you think it would be better to try to assume ownership or just duplicate the filter so I own it? Something must have happened to the share permission when the backlog feature was enabled.

[Peter Bengov]

Since some users might already have this board/filter saved - I would suggest to take ownership of it and re-share it with the relevant groups or all logged-in users (whatever you like best for you).

After that - the board should show and you would be able to make the needed changes.