Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I have an issue with the drag and drop tasks between colums in my project.

Alfredo Hurtado Ruiz January 22, 2024

I noticed this morning that I can't drag and drop tickets between any status column (To Do, In Progress, QA, Done).
This was working previously.  I still can change the status by manually going to each ticket and clicking the status button but the drag and drop feature makes it easier and less number to click.

2 answers

2 accepted

3 votes
Answer accepted
Alfredo Hurtado Ruiz January 22, 2024

I noticed that the board allows me to drag tasks only to columns occupied with other tasks, not to columns empty at the moment.

0 votes
Answer accepted
John Funk
Community Champion
January 22, 2024

Hi Alfredo,

This sounds like a bug. Have you tried with other browsers? What type of project is it? Company-managed? Team-managed? Software? Business? 

Alfredo Hurtado Ruiz January 23, 2024

Hi John, I'm currently using Chrome. I tried with Edge, and also Safari browsers with the same behavior. It's a company-managed software. As I said it was working properly days ago but a team member noticed that issue yesterday. I didn't notice before cause normally I move the tasks from the detailed view after revision, that's correctly working.

John Funk
Community Champion
January 23, 2024

Yeah, I think it is a bug that has been introduced. You should open a support ticket with Atlassian:

https://support.atlassian.com/contact/#/

Michael Fischer January 23, 2024

We're experiencing it too, across a couple projects.  Hope there's a fix/revert on the way soon.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events