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I have been unable to access Jira since yesterday. It was working correctly before then, and I am un

Deepak Vm
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September 21, 2025

Screenshot 2025-09-22 102122.png

1 answer

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5 votes
Answer accepted
Kishan Sharma
Community Champion
September 21, 2025

Hi @Deepak Vm 

Welcome to the Atlassian Community!

It appears that multiple Atlassian sites and products are currently impacted and inaccessible to users. At this time, there is no update available on Atlassian Status. We recommend monitoring this page for updates, as Atlassian Support is likely to provide further information regarding this issue.

Kishan Sharma
Community Champion
September 21, 2025

As per the latest update on - Jira Status - Degraded performance to Jira and Confluence cloud products 

 

"Our team is aware that access to Jira and Confluence cloud products was degraded between 04:39 and 04:52 UTC due to an erroneous certificate.
The certificate has now been corrected and functionality has been restored.
We are continuing to monitor the situation and will provide further update when available."

Kishan Sharma
Community Champion
September 22, 2025

As per the latest update the issue has been resolved. Are you able to access your site now @Deepak Vm ?

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Deepak Vm
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 22, 2025

Yes @Kishan Sharma , I can now access the Jira board. Thank you very much for your updates and responses; they were extremely helpful.

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Kishan Sharma
Community Champion
September 22, 2025

That's great, happy to help @Deepak Vm Please do accept my answer if it was helpful.

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