I'm an adminitrator in Attalasion but not able to submit a support ticket

[Sharon Youmans]

 hello,

I'm in an Atlassian administrator but when I'm in Jira (cloud) system but i do not have the option to submit a support ticket to Jira. The 'Get Help' is not available to me. I only see the audit log. What's missing? Thank you in advance. 

 

[Benjamin · Accepted solution]

Hi @Sharon Youmans ,

That's how it looks on Jira instance. Here's contact to raise a support ticket to Atlassian:

https://support.atlassian.com/contact/#/

hope this helps.

-Ben

[Sharon Youmans]

Thank you. i will try that.