Hello!
We are using Jira cloud (classic project) and now i'm trying to make
a board that shows tasks the dev team does for the support department so they can
keep track of the work and know the status of the tasks.
I try to do this by creating JQL filters that show only the stories and subtasks that relate to their work. I have tried different things i found googling around but no success yet
Any help would be appreciated
Hi @Kristoffer Fylling ,
I am not sure if I understand what you mean. If you want to find out the tasks assigned to a group, you can try the following JQL:
assignee in membersOf("")
https://confluence.atlassian.com/jiracorecloud/advanced-searching-fields-reference-765593716.html
Let me try to explain myself better.
We are a development team that does some technical tasks that the support team needs done for their work. I want the support team to be able to look up the status of these tasks so they know what's done/in production etc.
My idea was that i could filter the epics that contain the relevant work and have a separate board the support team could use to view these.
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Can you post the JQL that you are trying to use? How are you determining if a task is for the support department?
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I tried to use this: "Epic Link" = PROJ-1 OR "Epic Link" = PROJ-2
This does not show subtasks. Google told me it won't be possible to solve it this way.
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We have 2 epics that only contain stories/subtasks that relate to the support dep,
I want them to have a board of their own only displaying status of tasks they are interested in.
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Do you have the ScriptRunner plugin? If so you can use some extended JQL functions, such as
subtasksOf(Subquery)
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No, I don't have the ScriptRunner plugin. Was hoping this would be an easy task
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Unfortunately it's not possible with the standard JQL to show both Stories and Sub-tasks of an Epic. Your JQL above is fine to show the child issues of an Epic, but only at the one level.
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You could configure a Kanban Board to show all your project issues, which would show Stories and Sub-tasks, and then configure the board to have Swimlanes based on Epics, this way you could clearly see the Epics you are interested in by collapsing the others.
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