I need to bulk upload 100s of tickets - but I do not want to get notifications for all updates

[Jatin Patel]

Hi all - couple of questions from me today. Thanks in advance for your time :) 

1) When bulk uploading by csv, is there a way to bulk upload more than 250 tickets at a time? When i tried, it failed, and I had to split my bulk upload into 2 files, which wasn't too painful. But curious if others are aware of alternatives.

2) After doing the bulk upload, i received thousands of notifications from Jira every time these tickets were updated and moved. We have various workflows/Boards in one project, so i do not want to change the Permission Settings to remove "reporter" as this will impact other users who may want notifications when they report an issue. I just want to remove this "reporter" field for the tickets i am bulk uploading. I tried doing a "bulk change" and selected "Stop Watching Issues" but this did not work. Is anyone aware of a solution to resolve this? 

Thanks very much

Jatin

[Jerryton Surya]

Hi @Jatin Patel 

Once 100 Jira tickets is created in the event filter you can remove the "an issue is created" event from list and save it. Do the same for creation event. then you will not receive notifications.

Let me know if it works

[Jatin Patel]

Thanks @Jerryton Surya 

Would this solution apply across all Issue Types within a Project? I would like to isolate this to just one Issue Type ideally. 

[Dave Mathijs]

Hi @Jatin Patel 

1. I see no reason why importing data from a CSV file would be limited to 250 issues, there is no mention of this limitation in the documentation.
2. The only workaround I see is to temporarily switch to a "silent" notification scheme that doesn't have any notifications configured. This will also impact the regular notifications for this project though.

[Jatin Patel]

Thank you for your responses @Dave Mathijs  

1) I'll do a test upload of over 250 issues and see if i get the same error message and  will share here if i do. But perhaps the problem was something else in my bulk upload.

2) Ah OK thanks for the insight. I do not want to affect other users, as the problem only affects one team using a specific issue type. So will keep hunting other alternatives