I need to link parent ticket to my Jira ticket with Issue type is Story through csv file

[GITA]

I need to link parent ticket to my Jira ticket with Issue type is Story through csv file

[Pasam Venkateshwarrao]

Hi @GITA 

Welcome to the community,

Import the CSV file to Jira

1. Select Settings (cog icon) > System
2. Navigate to External system import under the "Import and export" heading
3. Select Switch to the old experience
4. Select CSV
5. Select "Choose File" and navigate to the file via your machine's file explorer 
6. Once uploaded, select Next
7. Select the destination project where you want the issues to be imported from the CSV file
   1. Unless you made custom changes to any additional date and time fields or email address fields, leave formatting as default 
8. Map the CSV fields with the corresponding Jira fields as below:
   1. Issue id → Issue id
   2. Issue key → Issue Key
   3. issue type → Issue Type
   4. parent → Parent
   5. status → Status
   6. summary → Summary
   7. You can also reference below sample screenshot
      
9. Select Next
10. Verify status values map to your desired statuses in Jira
    
    1. For example, that the "To Do" status maps to the relevant status in your desired project
11. Select Begin import

During CSV import, you can also include any other custom fields you wish in the CSV file and import them along with the correct parent-child mapping.

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Demonstration of post-import results

If we imported our example issues as listed above, the end result would look like the below screenshot.

 

[Pasam Venkateshwarrao]

@GITA is this worked for you?

[GITA]

Hello, 

Thanks for input.

I did not find this option 

1. Navigate to External system import under the "Import and export" heading --> did not find in Jira for my project board.

does this need any access to get?

[Pasam Venkateshwarrao]

@GITA In External System import you can see "Switch to old experience" if you click on that you can find CSV.

[GITA]

Hi ,

I tried it , I am able to now link tickets. but my need is 

need to link Feature to Stories as Parent -child

the way you said will create stories as parent of feature ticket.

please help and let me know , how to make feature as parent of stories

[Pasam Venkateshwarrao]

@GITA

since feature is a child of Epic -

Epic 

>> User Story / Feature

You can only link user story to feature since those two issue types are peers (standard issue types).  Making user story as child of feature is not possible.  Your only option is to working with your users to create "Subtask" for a given Feature to establish the parent/child relation.

Hope this helps.