I stopped receiving email notifications

[Mimi Halperin]

With no changes to my notification settings I noticed I have stopped receiving emails when mentioned on tickets I am watching on Jira and pages I'm following on Confluence 

[Carla Ann Rowland]

If you do not have JIRA admin rights have the JIRA System Administrator mail cache/queue to see if they are stuck in a backlog.

If the mail queue is empty:

-- then for Confluence the person updating the confluence page removed the notification to Watchers checkbox.

--for JIRA check the system automation rules and see if audit logs reveal anything

[Mimi Halperin]

thanks for replying, I tried this but didn't work:(

[Carla Ann Rowland]

clarifying question are you referring to the notification links in confluence or the actual e-mails in outlook?

[Mimi Halperin]

The actual emails in Outlook. Sorry for not explaining enough.

Thanks!

[Daniel Ebers]

So, if the mails leave Confluence correctly but missing in Outlook this suggests there is a spam filter or filtering rules "hiding" the mails - or the mail servers involved (between Confluence infrastructure and your receiving mail server is causing trouble).

Do you have a mail administrator (the one who provides you the mail service) which could help in further debug?