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I've added more options to the "Flagged" field, but now "Add Flag" is broken. Help?

Simon Lee
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September 14, 2018

I have Flagged field in the Context Manager of my JIRA project and added 2 extra options. I also want to use the "Add Flag" option in a Kanban board to highlight Impediments. This option no longer works and reports:

Invalid value '13200' passed for customfield 'Flagged'.

Removing the 2 extra options doesn't fix it. Also tried manually adding the "Impediment" option. Still not working

1 answer

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Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 17, 2018

Hello Simon,

Can you please confirm if you are using JIRA Server or Cloud?

Check if there are no other contexts with the options you added and try to re-index your JIRA.

Also, compare the field with other JIRA instances to check if there are any differences in its options just to ensure it is configured as originally.

anarcon GmbH August 20, 2020

Dear Petter,

we've got the same issue, even though the error message comes with the invalid value '21153'.

There is a global context. However, the error is shown in the project with the project's custom field context. The project's context is configured for all issues and has three options, if that is relevant.

Any help appreciated.

Thank you in advance.

Best regards,
André

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