Automation rule :
when issue updated, rule is run
if Field A is empty
then Edit issue --> delete Field B
else Field A contains "Yes"
then keep Field B
I want to understand how i can make a then component that deletes a specific field when the condition matches.
Thanks.
Hey, i used the if/else condition, but in the "then" componet i don't see i action that delete a field, thanks.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You cannot "delete a field" but you can edit a field and clear it or set to none.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
When i set it to none ? This field will disapear ? If will disapear then how i cal set it to none
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Disappear from where? If you mean for the field to not appear, when viewing the issue detail view, then if you configure the layout to hide when empty, then if you clear the field B, it would be hidden. This assumes that you are using a company managed project. In any event, it would help to have more details of what your use case is, and what's your ultimately attempting to do by "deleting a field"?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
when creating a issue, i have Field A with one option "YES", when you select "YES", you need to describe in Field B, but when you don't select "YES", the Field B, needs to be hidden after you create the issue. Something about this.
Regards, David
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
If you are using company managed project you might consider using a cascading select field here if the options for field B are known. This would seem to be a better solution than creating an automation rule to clean up.
However, if Field B is a text field, and you wish to have the user provide details of why they chose Yes, in field A then you would need an add-on to achieve that. Of course, you could still cobble something together in an automation rule to clean up information in Field B if Field A is No or blank.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.