I want to include change request in issue type drop down . When change request is selected Jira should follow the work flow for change request .
Hi @anasuya,
You have to add the issue type to your issue type scheme and associate the issue type with the workflow in your workflow scheme.
https://confluence.atlassian.com/adminjiracloud/configuring-workflow-schemes-776636598.html
Hi @anasuya ,
You will have to add the issue type to your issue type scheme; You can then decide the flow based on the state the issue is in.
For example - The requestor can request a change, after that it will go to the project team to evaluate and then have the workflow send it for approval.
The approval can be created as a subtask which will block the parent issue untill the subtask is completed.
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