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IIH-20780 ticket is not visible in our que in Innovista medical Centre

Deleted user April 23, 2024

Hi Team , 

 

We manage a que with the name of Innovista Medical Center and we have this ticket https://innovistahealth.atlassian.net/browse/IIH-20780  in our que but its still not showing in our inprogress que ?

Why ?

 

This is still with our agent and she can se in my open que. please share the reason why ?

 

 

Thanks 

 

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PARISATO Marie-Hélène
PARISATO Marie-Hélène
Contributor
April 23, 2024

maybe is not in good status. 

 

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Deleted user April 23, 2024

It was in progress 

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PARISATO Marie-Hélène
PARISATO Marie-Hélène
Contributor
April 23, 2024

i suppose you have verify that your ticket is ok with the filter used by your kanban 

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