Hello!
I need some help with IQL.
I have an object type that has all same names as request types (from Service Desk).
So Customer Request Type (standart custom field) is customfield_10001, and I want to work with objects from Insight that have the same name (absolutely, copied from the same place).
It works when I paste string value in Name="(here is request type)", but not when I try to get it from custom field.
Also doesnt work with "customfield_10001.label" or without name/label.
Am I wrong with syntax, there is something with Request Type field (cause it kinda special) or this is not possible?
Thanks for your attention!
https://jira.mindville.com/browse/ICS-894?jql=ORDER%20BY%20%22priority%22%20DESC
seems that this is my case (
Dears,
could you please update link with this solution?
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Hi! I didn't solve this problem and created a terrible solution with hard-coded namings :(
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