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If I upload a backup of a project from one of our vendors will it just add it to my projects

Samuel Hoover November 9, 2020

One of our vendors has given us a backup of a project we have with them. I want to upload it to our Jira Software Project but I want to make sure it will just add the project and not mess with my projects and configuration. They use Jira cloud and we use server. They sent me the XML in a zip folder. I just want to be sure I don't screw something up in my Jira.

 

Thanks in advance,

Sam

1 answer

0 votes
Jack Brickey
Community Champion
November 9, 2020

How do you backup just a project? The only backup in cloud is an entire instance backup. Regardless you can’t simply apply a cloud backup to server. Maybe there is some app addon involved here? 

I would recommend a more cautious approach. Export to CSV the issues from their instance and import to your server instance. 

Samuel Hoover November 10, 2020

FYI In doing some more research I found this with info on how to restore a single project from backup. 

https://confluence.atlassian.com/adminjiraserver080/restoring-a-project-from-backup-967897829.html

Thanks for the advise on the CSV this may be the way we go since cloud to server is a way complicated process.

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DEPLOYMENT TYPE
SERVER
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