Implementing Zap on Jira Cloud using Zapier

[Stephanie]

I have attempted to create a Zap using Zapier whereby I can create an issue on my work's Jira Cloud project board. However, I keep encountering an issue when trying to enable my Zap after successfully creating it. It keeps giving the error "Error turning Zap on: Jira 6.x account is missing but required." 

I am unable to turn the Zap on because of this problem. If anyone could give advice on how to go about fixing or addressing this problem it would be much appreciated.

[marc -Collabello--Phase Locked- · Accepted solution]

@StephanieHave you checked if the Zap is for Jira cloud?

[Stephanie]

Hi, thank you, I must've accidentally created it for Jira's desktop platform. All working now!