Import Issues with CSV file - "Epic name" doesn't appear in drop-down list

[Svenja Diester]

I want to import a bunch of issues I previously downloaded from Jira (to duplicate them).

When matching “CSV Field” with the “JIRA field” I can’t choose “Epic Name” in the drop-down list (screenshot 1).

But it is not possible to correctly upload the issues without previously attach them to the Epic names (Screenshot 2).

My questions:
Why can’t I see “Epic Name” in the drop-down list?
How can I either upload the issues without it, or how can I get the “Epic name” to show in the drop-down list?

Thanks for your help

[Trudy Claspill · Accepted solution]

Hello @Svenja Diester 

Welcome to the Atlassian community!

Can you confirm the type of the destination project? Is it Team Managed or Company Managed?

Do you have access to create Epics directly in that project through the Create Issue screen?

How are you accessing the import function? Are you accessing it from the Advanced Issue Search screen or from the Settings > System > External Issue Import screen?

[Svenja Diester]

Hello

Thanks for the answer.

 It is a Company Managed project

 Yes, I do have access to create an Epic directly through the Create Issue screen

 I’m accessing it from the Create Issue screen (Screenshot 1 & 2)

[Trudy Claspill]

In the Create Issue screen when you try to create an Epic for the same destination product do you see the Epic Name field in that dialog?

Your post is marked to indicate you are a Site Administrator. Can you try accessing the import function by clicking on the Gear icon near your avatar, then selecting System, then External System Import, then CSV, and see if the Epic Name field is presented when you use that path?

[Svenja Diester]

Ha! With this comment I were able to figure it out. 
I had to activate the Epic Name in the project screen, now it is showing. 

Thanks !

[Trudy Claspill]

Glad I could help!

If your problem was solved by the answers provided, please consider marking this Answer thread as Accepted to help other users find posts that have working solutions.

[Andreas Daab]

I can select Epic Name in Map fields, ticket is created, but link is missing. It does not work, no warning or error in log. Any idea?

[Trudy Claspill]

Hello @Andreas Daab 

Welcome to the Atlassian community.

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