Import issues / users / projects to Jira

[Dan Randall]

Hi All,

We have found it take significant effort to upgrade our Jira 6.2 to 7.5. In an attempt to avoid all the problems that might arise with the upgrade, would it be possible to install 7.5 on a new hardware and simply import users, projects and issues into it ? 

[Moses Thomas]

@Dan Randall

1. I will  advice you to  first  have a  test environment with  Jira version  6.2 
2. Then you  can perform update(that is make your  test environment data  same as in production) you  need to  get data from production backup,  you  may use mysql dump with  bacula server (unix like environment)
3. Then  perform  upgrade in test  environment to Jira7.5  and  test it (manually/automatic)
4. After then  you  can decide whether you  will  upgrade Production environment to  Jira7.5

best!

[Dan Randall]

Thank you!

[Nic Brough -Adaptavist-]

By far the best way to do this is the recommended way - upgrade in place from 6.2 to 6.4 to 7.0 then 7.5

Export and import is not the way to go, as it's only recommended for transferring projects (or a whole Jira) between systems of the same version.  It is not recommended for upgrade.

[Dan Randall]

Thanks for the suggestion