Importing from same JIRA version results in wrong version error

[Chris Dunstall]

We have two JIRA instances; a production and QA instance, both are the same version - 7.1.6 (#71010) and I'm trying to import a project from the system back up of the QA instance into the production instance (yes, I'm aware that this is backwards, it's a long story).

I am getting the following error when I attempt to import:

This data appears to be from an older version of JIRA. Please upgrade the data and try again. The current version of JIRA is at build number '71010', but the supplied backup file was for build number '71001'.

When the QA instance was created, it was cloned/copied from the production instance, so they are the same working version. Also, I have confirmed in the logs that QA is 71010, so why am I getting this error?

[Franck Levillain]

Hi,

same pb for me.

2 Jira instances in the same version (v7.1.10#71014-sha1:8f9212c) but I have an error when trying to import:

This data appears to be from an older version of JIRA. Please upgrade the data and try again. The current version of JIRA is at build number '71014', but the supplied backup file was for build number '71006'.

[Chris Dunstall]

It turns out our problem is to do with a failed upgrade on our way to 7.1.6.  

You might want to look into the same place.

If you have DB access, run this:

select * from upgradehistory;

If there's a pending record then you have a failed upgrade. If so, try this work around. 

I'm still working with Atlassian on how to resolve our issue.