In Insight how do I sync computers and users objects?

[laralg]

Hello,

I created a new object scheme with users and actives,and imported all the iinformation. In the imported information, there are users and mobile phones. One of the mobile phones fields is users. so I know which mobile belongs to each.

But this is imported information as a text field. I would like, automatically for insight to know that this users are the same as the imported users and sync and make the conection with them so they are referenced objects.

Is this possible?

Best regards

[PJ Wysota · Accepted solution]

ANd there you go: https://blog.valiantys.com/en/expert-tips/insight-for-jira

[laralg]

Hi Przemek! Great blog! the first part would have been really usefull a week ago.

In the second part, is were I am having trouble in your screencap you put "Hardware ID" = ${name6}.

It is not clear to me then, what Hardware ID is, is it an object that takes the data from Sim Card? An attribute of another object that relates to this one with that attribute?

If I have mobile phones and users, and I want to relate them. Should I put it like this?

User Import
username | User Name

departament | Departament

Mobile Import

model | Model

id | ID

user | User | "username" = ${user}

Thanks

[PJ Wysota]

OK, Hardware ID is just exemplary attribute for mapping. 

In case you mention I would:

1. Firstly get list of models in Insight as separate objects
2. On actual Mobiles attribute I would create reference to Object Type referring to models
3. The same - on actual Mobiles Object Type - an attribute to JIRA users OR Insight User object (but note that only first one will be visible in JIRA user profile) - lets name it "is used by"

Then depends how your import is prepped:

1. If you have jira users (exact naming as jira users) then mapping would look like: "is used by" = ${username}, where user name is column heading

2. If You are using e-mail - then it is a bit way around You would need to have Insight User objects with referenced e-mails, and jira users, and relate mobiles to respective Insight User object attribute e.g. e-mail = ${useremail}, where useremail is a header for imports column

I would suggest the first approach - it is easier.

[laralg]

I think I confused you with the example, I do not care about the model of the mobiles, I just want to know to who they belong, sorry Przemek. What I am mapping are two objects.

What I want is my the owner of the surfaces to be mapped as the users. I hope this image makes it clearer:

[PJ Wysota]

ok, "usuario" in surfaces should be insight reference to "LDAP whatever" object type.

then pick the attribute in LDAP that will be the same for both imports, if that is username - fine, if that is e.g. e-mail - let it be.

Than firstly import Users

Then set up Surfaces import with "Usuario" IQL mapping like 

ATTRIBUTE (user name or e-mail) = ${DATA LOCATOR IN IMPORT (user name or e-mail)}

[laralg]

Thanks Przemek,

LDAP was not an object it was the name of the import. I finally resolved it with Usuario=${usuario}.

Thanks for your help

[PJ Wysota]

No prob.

[PJ Wysota]

Hi there,

I hope to give you proper answer in few hours max. :-) The point is Insight imports are exactly the topic for the blog post I did for my company. Should be published today, but I cannot be ahead of our Marketing team :-)

[PJ Wysota]

EDIT - confirmed - it will be in 2h time.

[laralg]

Hi Przemek! I will wait to read it and ask you more questions, I am having a lot of problems with configuring Jira CF with insight...

[PJ Wysota]

Just answered another one :-)