In Projects/Components/Lead one User is listed many times

[valantic FSA]

Hi,

when I assign a lead under Projects/Components ONE(!) User ist listened many times. Other Users are shown correctly one times. Anyone have a suggestion, why? Or its a bug? Thanks for help!

- Chris

[Vasiliy Zverev]

Try to make bloking reindexing at first. Maybe it helps

[valantic FSA]

How can I do that? Dont find the settings for that. ThankX :-)

[Vasiliy Zverev]

Here is an instrustion: https://confluence.atlassian.com/adminjiraserver072/search-indexing-828788115.html

Note, that while blocking reindex jira will be unavailable. Time depends to number of issues, projects and custom fields. 

It is better to perform it into not working time.

[valantic FSA]

Hi, Unfortunately, the problem was not solved by your suggestion. Another idea? TnakX :-)

[Vasiliy Zverev]

Could you check into user manager do you have only one user with this name?

[valantic FSA]

I have checked this many times, there is only one user, imported from our ActiveDirectory

[Vasiliy Zverev]

It semms to be a bug. You should report it to Atlassian.

[valantic FSA]

thank you for your effort, finally I will report it to Atlassian.