Hello @Rahul
The order of the statuses in that gadget will match the order of the statuses set on the global screen where statuses are defined:
https://<your Jira URL>/secure/admin/ViewStatuses.jspa
This screen can be accessed only by Jira Administrators. On that screen a Jira Administrator can change the order of the statuses which will affect any sorting by status globally.
Hello @Rahul
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Hi @Rahul
What is the expected outcome you are looking for from the two-dimensional gadget in regard to the status order?
Best regards,
Baskar Annamalai
ServiceRocket.
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Hi @Baskar Annamalai , the statuses should be in order like Open at first, In development at second and Done at last
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@Rahul , by default the order is determined by the Y-axis value in descending. In your case, I would recommend swapping the axis parameters by using "status" as the Y-axis, and since status actual values are in numbers, the order will start with "OPEN" and end with "DONE". Hope this helps
Best regards,
Baskar Annamalai
ServiceRocket.
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See @Trudy Claspill's answer.
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