In one of my projects I only can see 2 types of report and not the usual list of report. Why?

[Luis Pedro Martins]

I only see burn up report and velocity report. 

[Tinker Fadoua]

Hi Luis,

Are you a JIRA Cloud or Server User? If Server what version?

best,

[Luis Pedro Martins]

Good question. How do I see that? Sorry for the ignorance.Thanks

[Tinker Fadoua]

You are not being an ignorant at all, that's how we all learned.

Does your jira URL have atlassian.net? If yes you are a cloud user. If not you are a server user

[Luis Pedro Martins]

Thanks. I'm on Jira clound then. 

It's really strange why the number of reports vary across the different projects we have...

[Tinker Fadoua]

OK when it comes to Cloud there is not much you can do as far as troubleshooting. You will need to open a ticket with Atlassian, please click here

If you have any other questions(learning questions) please don't hesitate to ask.

[Tinker Fadoua]

What type of project you are seeing this behavior in? Software? Business? or Service Desk?

[Luis Pedro Martins]

software

[Tinker Fadoua]

Then definitely there is a problem, you should be able to see all of the reports and I think there are 9 reports or more. Please open a ticket with Atlassian

Are you JIRA Admin or Project Admin?

[Luis Pedro Martins]

Already did. I'm a Jira Admin. Thanks

[Tinker Fadoua]

Did you check your permissions at the project level?

[Luis Pedro Martins]

I'm Administrator

[Tinker Fadoua]

Keep in mind Luis that being an Administrator at the project level doesn't mean that you can perform everything. In JIRA it goes more by permission scheme.

[Luis Pedro Martins]

I'm administrator at both levels. 

[Tinker Fadoua]

Well in this case reports are not on the permission scheme then definitely Atlassian Team will be the best one to help with your issue.

[Luis Pedro Martins]

Ok, thank you so much.

[Tinker Fadoua]

Anytime 😊