Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

In the backlog I see the issue view in two columns. Is this configurable?

María Alejandra Londoño Gómez April 8, 2022

When I select an issue from the backlog it is divided into two columns

 

Screenshot_7.png

1 answer

1 accepted

0 votes
Answer accepted
Tinker Fadoua
Community Champion
April 8, 2022

@María Alejandra Londoño Gómez 

Is this Jira Cloud or Jira Server?

María Alejandra Londoño Gómez April 8, 2022

Jira Cloud

Tinker Fadoua
Community Champion
April 8, 2022

It could be a glitch @María Alejandra Londoño Gómez 

Let's see by Monday if you still have it then we can report it to Atlassian

Will that work?

María Alejandra Londoño Gómez April 8, 2022

It's ok, thank you!

Tinker Fadoua
Community Champion
April 8, 2022

When did you notice this weird behaviour@María Alejandra Londoño Gómez ?

María Alejandra Londoño Gómez April 8, 2022

@Tinker FadouaI was able to fix it and it is because of the size of the backlog.
If I take the backlog arrow to the right I see only one column.

Screenshot_8.png

Tell me if you understand me

Like Mark Langer likes this
Tinker Fadoua
Community Champion
April 8, 2022

@María Alejandra Londoño Gómez  I do understand you, however it is an unusual behaviour. You should only see one panel on the side

Hold on Maria are you seeing the same info on both panels? Or different info?

María Alejandra Londoño Gómez April 8, 2022

Different info

Tinker Fadoua
Community Champion
April 8, 2022

Different info is what you should see. The problem is why is it divided because the issue details should be under one same panel. I am thinking a glitch.

Let's see like I mentioned earlier if it will resolve by itself by Monday if not I will give you the link to raise a support ticket with Atlassian

When did you notice this problem?

Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 8, 2022

Hello @María Alejandra Londoño Gómez and @Tinker Fadoua 

I am seeing this behavior also for the backlog view, with two different browsers.  This appears to be an intentional update to the UX.

Kind regards,
Bill

Tinker Fadoua
Community Champion
April 8, 2022

Hi @Bill Sheboy  thank you for the info! However I have a cloud instance, not seeing this behaviour.

Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 8, 2022

I am also using Jira Cloud.  Perhaps it has not rolled out to all servers yet and that is why we are seeing different things.

Thanks,
Bill

Like Tinker Fadoua likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events