Incoming Mail handler for Yandex Mail

[Vadim Vorontsov]

We use Yandex Mail for busines and Jira Cloud (free).

I want to configure a handler for incoming mail to create tasks in a project.

Connecting my account at yandex mail is ok, but Jira don't see the mails in my Inbox.

I've tried different ways (secure/insecure IMAP and POP) but it's not worrking.

[Vadim Vorontsov]

I tried the same settings for the Gmail account and it worked properly.

[Cristian Ionescu]

Hi,

First of all you need to set the POP/IMAP email server and the to add email handler link with the POP/IMAP email server that you have created.

Maybe this link will help:

https://confluence.atlassian.com/adminjiraserver079/configuring-an-smtp-mail-server-to-send-notifications-950288926.html

[Vadim Vorontsov]

The mail server named "mkk avans" on the first screenshot has already been configured. Otherwise Jira shows an error when you press the Test button on the last screen.

[Cristian Ionescu]

If with Gmail it is working and with Yandex no in my opinion you should contact Yandex Support maybe is some config that need to be done on Yandex side.

[Cristian Ionescu]

Hi,

Can you please add a screenshot with the Mail Handler config?