Is JMWE for Cloud users down ??

[Paul Alexander]

Today, all of my JMWE post functions across all of my workflows are broken. Nothing has changed on my end. I'm an Atlassian Cloud user. Is this a known issue? I'm getting this error in the JMWE logs for all cases. Example use the 'copy field value from parent', 'set field value', etc, etc. Someone please confirm it's not just me. And yes, the atlassian-add-on user has full permissions in all permission schemes.

I do not see it noted as down here: http://status.innovalog.com/#

Unexpected response: 500

Internal Server error

[David Fischer · Accepted solution]

Hi Paul,

We are not aware of any issue, but 500 errors in the logs are usually errors from Jira itself. 

Please submit a support request on https://innovalog.atlassian.net/servicedesk/customer/portal/10 with your Jira cloud URL so we can look into it. 

[Paul Alexander]

Done, thanks for the quick response.