Is Jira Software(Cloud) Test environment is Paid? or free

[Venkata Rajanna Velichety]

[Jack Brickey · Accepted solution]

@Venkata Rajanna Velichety , if you want a mirror of your production it would be a paid situation. Atlassian recently added a free version of cloud but it does have some limitations. Please review here 

[Vickey Palzor Lepcha · Accepted solution]

It has a month of Free Trial version after which it is billed - similar like jira software  on-prem licensing.

[Venkata Rajanna Velichety]

OK but currently we are using Jira Software (cloud) for 50 users and its paid.

We want to have similarly a separate Jira Test Instance created (i.e) Replicating the Jira Production instance.

So is this Paid or free? 

[Vickey Palzor Lepcha]

I would suggest you raise a Ticket to Atlassian on this with Billing as the issue.

When on-prem , a developers' license can be used but I am not sure about a Test/DEV Licensing on Atlassian Cloud.

[Venkata Rajanna Velichety]

ok can you give me the mail address to reach them ? or can i ask my question here. ?

please advise me here.

[Vickey Palzor Lepcha]

As you are already a paid account holder , please raise a ticket using the below support link ;

https://support.atlassian.com/contact/#/ 

This is a community page - pretty active one , yet it is a community page and we all help each other based on how much we know :-)

Using the support page can help you get a much better and streamlined support as you are already a customer to Atlassian.